Apr 30, 2019
![](https://www.wsda.org/images/statewawashingtonlibraries/private-library/online-reputationd05ba5a6-a0ac-429d-8345-3a3ff8217e72.jpg?sfvrsn=69eda67a_1)
Practical Steps for Managing Your Online Reputation
Facebook. Instagram. Twitter. Yelp. Consumers have their pick when it comes to the number of social media platforms available to crow about outstanding service — or complain when something goes wrong. In today’s multichannel marketing world, what should you do if you or your practice is singled out for a bad review or complaint?